The Claims Partnership Approach
The Liberty Insurance model of working closely with the policyholder and broker from the outset has been proven to have lowered incident rates and reduced the cost of claims significantly. Our fastrack method of dealing with claims avoids many of the unnecessary costs usually associated with claims.
- Over 97% of our claims are resolved using this method meaning lower premiums for you.
- Claims which require the involvement of a solicitor cost up to 5 times more and if court action is required the cost can be up to 25 times more.
- Over 70% of claims are settled within 3 months and 97% within 12 months
- We work in partnership with our policy holders.
- We have a fast and efficient claims service which reduces cost resulting in lower premiums.
- We pay up to 50% of policy excess to our liability policy holders who help us avoid legal costs.
- We provide the highest levels of customer service with local representatives around the country.