Application Support Analyst

Job Title: Application Support Analyst
Department: Information Technology
Reports: IT Delivery Manager
Location: Cavan or Blanchardstown

 

Job Summary

Responsible for the ongoing support of IT applications. Take ownership of Applications from Development team and support these in the production environments.

 

Key Tasks & Responsibilities

  • Identify, Troubleshoot and Resolve Technical Issues
  • Maintain Strong Change Control and ensure all changes are documented and communicated
  • Ensure all applications developed internally or purchased are adequately tested prior to implementation thus ensuring continuance of business without interruption
  • Assist in the Development, Installation and Administration of IT Applications
  • Maintain a strong level of knowledge of supported IT applications
  • Maintain Documentation of existing applications
  • Liaise with third party suppliers of IT applications at technical level

 

Qualifications

  • Third Level degree or equivalent with minimum of 3 years’ experience

 

Experience & Knowledge

  • Proven technical knowledge in applications
  • Strong analytical skills
  • Knowledge of Insurance industry would be an advantage
  • Experience of Java or RPG would be an advantage

 

Competencies

  • Ability to balance conflicting priorities
  • Excellent communicator – shares clear and appropriately detailed information
  • Excellent analytical and problem solving skills to resolve issues and identify root causes
  • Team Player – relates to others in a professional manner and promotes team work

 

Liberty Insurance is an Equal Opportunity Employer.

 

If you would like to apply for any of the above positions please submit your CV to recruit@libertyinsurance.ie

Alternatively, if you require further information on this vacancy, please contact our
Human Resources Department on +353 (0)1 553 4060.