Business Analyst (12 Month Fixed Term Contract)

Job Title: Business Analyst (12 Month Fixed Term Contract)
Department: Enterprise Change
Reports: Head of Enterprise Change
Location: Flexible – Cavan/Blanchardstown


Job Summary

Responsible for identifying change needs, assessing the impact of the change, capturing and documenting requirements and then ensuring that those requirements are delivered at satisfactory quality levels by IT whilst supporting the business through the implementation process.


Key Tasks & Responsibilities

Business Analysts are responsible throughout the full development lifecycle from initial concept through to final implementation to ensure the operational effectiveness of the business.

The Business Analyst will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness. The Business Analyst will track and analyse business trends and make appropriate recommendations that will have a positive impact. The Business Analyst will be the functional expert and the primary point of contact between the business unit and IT.

Business Analysts are key change facilitators within this organisation. They must ensure that solutions deliver both tangible and intangible business benefits usually within short timescales.

Requirement elicitation

  • Ensure delivery team understands business objectives, requirements and project success criteria
  • Takes assigned project from original concept through final implementation
  • Assist business leaders in developing tactical and strategic product, services and/or programs to support the business goals (financial, quality, production, customer service, operational efficiency, market share, etc.)
  • Works closely with the business to identify and maximize opportunities to use information and technology to improve product, service and/or program business processes
  • Consults with business personnel to determine business, functional and technical requirements for specified applications
  • Coordinates the development of all approved versions of business specifications for specified applications
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits and other appropriate techniques
  • Work with the project manager to coordinate and define ‘Commit Point 2’ packs in a timely fashion, providing cost and delivery date estimates to 10%+/- accuracy
  • Work with the project manager to ensure that ‘Commit Point 2’ approval is in place prior to commencement of the ‘Control’ phase of the project lifecycle
  • Coordinate business operations activities with the business programme managers and feed key dependencies into the project plan

Functional Specification/Technical Specification

  • Coordinates the development of all approved versions of functional specifications for specified applications. Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents
  • Define functional design specifications based on business requirements and systems capabilities
  • Review & approve functional test plans, scripts and test cases

Quality Assurance

  • Reviews and approves quality assurance practices, end user test plans and other QA assessments within the prescribed standards
  • Ensures that all tests are conducted and documented according with the standards agreed upon by the business unit and IT
  • Responsible for the overall success of testing, including results verification and release sign-off
  • Establishes the purpose and deliverables of the test effort and reports to the Delivery Team on the status of quality
  • Advocates the appropriate level of quality by the resolution of important (prioritised) defects; and working with the IT project manager to ensure the software development process has an appropriate level of testing
  • Coordinates groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services
  • Provides daily stats on the project progress
  • Facilitates final signoff to the IT project manager to release code to production
  • Facilitate operational quality by overseeing the tech solution to bug fixes and enhancements. Will assist in coordinating business resources for testing
  • Have a thorough understanding of the business case and project success criteria
  • Ensure business understanding of faults identified within the test phases


  • Review and provide feedback on implementation plans
  • Provide material to the business to assist them with drafting of COP’s and training documents for changes being implemented
  • Post implementation support
  • Provide on-site support for implementation of system changes (when applicable).
  • Provide informed assistance to business leaders with the decision to proceed with implementation of change in the event of issues being found
  • Coordinate front-end post-implementation checks to verify changes are implemented



  • Third Level IT qualification
  • Business Analysis qualification e.g. PMBOK etc


Experience & Knowledge

  • Business Analyst experience - 4 years experience
  • Excellent communication skills - ability to provide valuable information related to the project status in a timely and effective manner
  • Strong Negotiation skills - maintaining relationships with stakeholders & have the ability to influence stakeholders from across the business units
  • Relationship management - capable of working with all levels within the organization by building the required relationships
  • Proven knowledge of software methodologies and the QA function within
  • Ability to continuously improve business analysis processes, tools and templates as required for the project
  • Excellent analytical, reporting, people/motivation skills
  • Solid understanding of BA tools & techniques
  • Proven Adherence to Governance
  • Advanced knowledge of Microsoft Excel, Word & Visio
  • Financial services experience preferably within Insurance



  • Excellent communication skills – shares clear and appropriately detailed information (Written and Oral)
  • Excellent organisational skills
  • Seeks opportunities to improve upon existing technologies, processes, and practices
  • Demonstrates personal energy and a positive attitude that influences others
  • Team Player
  • Good analytical skills – identifies issues and their potential root causes; makes decisions considering benefits and costs, balances analysis with decisiveness


Liberty Insurance is an Equal Opportunity Employer


If you would like to apply for any of the above positions please submit your CV to

Alternatively, if you require further information on this vacancy, please contact our
Human Resources Department on +353 (0)1 553 4060.