Learning & Development Specialist

Job Title: Learning & Development Specialist
Department: Talent
Reports: Head of Learning and Talent Development
Location: Blanchardstown or Cavan

 

Job Summary

The Learning and Talent Development Specialist will be part of a newly formed Learning and Talent development team for Western European Markets (WEM) and will coordinate Ireland’s learning and development initiatives. This is a great opportunity to be part of multicultural team working in a fast changing environment.

The role will involve engaging with stakeholders to understand their learning needs, provide innovative meaningful training solutions that empower high performing teams to achieve their business goals.

Support the implementation of Liberty Mutual Global Learning programmes in Western European markets. Oversee and maintain learning management systems, create innovative blended learning solutions that meet the multifaceted needs of the business, deliver training and engage with vendors and internal stakeholders.

 

Key Tasks & Responsibilities

  • Conducts training needs analysis locally to identify learning objectives that train employees and improve skills and knowledge
  • Work with the business units to coordinate in country training programmes, set up and delivery. Creation of training courses: manuals and materials
  • Process and maintain training requests for continued education and upskilling
  • Identify, develop, and implement customised e-Learning solutions that support learning strategies and objectives of the business. Uses the Learning Management System (LMS), to deploy training to large audiences and to accurately monitor and track employee training activities
  • Support the delivery of WEM leadership programme, performance management and development plans process
  • Monitors and evaluates training programmes to ensure they are current and effective
  • Prepare timely reports on learning initiatives, KPIs, KRIs (key risk indicators) and communicate effectively
  • Support the monitoring of the Talent Review processes (high potential and succession plans)
  • Create quarterly training plan in partnership with the business, build awareness of the value of each programme, publish on the company intranet and track attendance
  • Identify needs for outside resources. Selects and assigns appropriate instructors or vendors to conduct training. Liaises with vendors, to include coordination of resources and ensuring quality of product and service levels delivered
  • Assist with ad hoc tasks and projects as necessitated by the business objectives of the department and Company

 

Qualifications

Essential:

  • Related Bachelor's degree
  • Certificate in Training & Development Level 7 or equivalent
  • Certified in Train the Trainer

Desirable:

  • Certified in Lean six sigma
  • Insights practitioner
  • Coaching qualification

 

Experience & Knowledge

Essential:

  • Experience in Learning & Development Specialist role 5 years +
  • Advanced knowledge of Microsoft Excel, Word, Power Point
  • Experienced creator of innovative and interactive e-Learning content, preferred experience with articulate storyline
  • Previous experience as administrator of a learning management system or equivalent

Desirable:

  • Financial services experience preferably or regulated environment
  • Experience with the implementation of a coaching culture and delivery of leadership programme would be advantageous
  • Proficiency in Spanish language would be advantageous

 

Competencies

  • Strong communication, facilitation and presentation skills – shares clear and appropriately detailed information (written and oral) in a timely and effective manner
  • Highly motivated to deliver consistent high performance
  • Excellent people skills - capable of working with all levels within the organisation by building trusted relationships internally and externally both online and face to face
  • Exceptional organisational and project management skills
  • Acts with integrity, confidence and accountability at all time
  • Ability to find creative solutions to problems and to continuously improve learning & development processes, tools and templates as required
  • Good analytical skills – identifies issues and their potential root causes; makes decisions considering benefits and costs, balances analysis with decisiveness
  • Demonstrate an ability to work successfully on own initiative and as part of a team
  • Keen interest in learning and development advancements to continuously enrich the Liberty insurance leaners experience
  • Demonstrates personal energy, a positive and fun attitude that influences others

 

Liberty Insurance is an Equal Opportunity Employer.

 

If you would like to apply for any of the above positions please submit your CV to recruit@libertyinsurance.ie

Alternatively, if you require further information on this vacancy, please contact our
Human Resources Department on +353 (0)1 553 4060.