Propositions Manager

Job Title: Propositions Manager
Department: Brand & Acquisition
Reports: Head of Brand & Acquisition
Location: Blanchardstown

 

Job Summary

Responsible for defining, developing and delivering a portfolio of insight led propositions for Liberty Insurance’s motor, home & SME products that will acquire, retain and maximise revenue for these areas.

 

Key Tasks & Responsibilities

  • Define and manage a roadmap of short and medium-term product, service, price and bundled propositions which delivers against volume, share and financial KPIs
  • Identify and drive through to delivery new and/or enhanced stand-alone and bundled motor, home & SME propositions based on customer, environment and performance analysis
  • Partner with the Brand, CX, Digital and UW teams to develop propositions, that meet current & future customer needs, understanding the customer journey and identifying opportunities for Liberty to differentiate in the market
  • Work with the CX team to identify customer pain points, developing propositions to remediate these issues
  • Work with the Head of Brand & Acquisition to identify and develop a series of SME propositions enabling Liberty Insurance to viably enter this market
  • Work with the Data Team to identifying how propositions are impacting our customer profiles and identify gaps which need to be closed
  • Create a proposition pipeline methodology to ensure there is an ongoing pipeline of propositions for trial
  • Advise on channel selection and implement new proposition training and information support as required to maximise channel effectiveness
  • Work cross-functionally to ensure on-going communication and interaction

 

Qualifications

  • Bachelor degree level or other related third level qualification in marketing
  • Ideally APA/CIP Qualified

 

Experience & Knowledge

  • 4 + years relevant experience in a large blue chip organisation

 

Competencies

  • Excellent leadership, communication and interpersonal skills
  • Ideally, have a high-level understanding of the financial services industry
  • Entrepreneurial drive with appreciation of user-experience, business, and commercial issues
  • Commercial acumen with the ability to understand how we can make use of revenue streams
  • High energy individual with a proven track record of operating in a dynamic, demanding & customer centric environment
  • Ability to clearly demonstrate achievement of results in previous roles including the obstacles which were overcome
  • Strategic awareness, ability and influencing skills to input and where appropriate shape both the medium and longer term strategy of the business
  • Must have a proven track record in customer understanding and how this has driven innovative proposition launches
  • Must be experienced in working with cross-functional teams, and ideally have experience of working remotely with International teams

 

Liberty Insurance is an Equal Opportunity Employer.

 

If you would like to apply for any of the above positions please submit your CV to recruit@libertyinsurance.ie

Alternatively, if you require further information on this vacancy, please contact our
Human Resources Department on +353 (0)1 553 4060.