Claims & Emergencies
Common to all Policies
- Is there an excess on the policy?
- How do I report a motor incident or claim?
- Is this a "new for old" policy?
- What is home emergency assistance?
- What are "valuables" in home and contents insurance?
- Will the contents of my vehicle be covered?
- What is covered by "accidental damage" under my home policy?
- I use my home for business. Am I still covered?
- What information will I need to provide in the event of an incident or a claim?
- Do I have to report every incident or claim?
- When do I pay the excess on a claim?
- What happens if I am involved in an accident?
- What do I do if I have an accident abroad?
- What happens if my vehicle is written off/beyond economic repair?