Documents & Policy ChangesCommon to all Policies When will I receive my documents? Who do I contact if I want to make changes to my policy? What do I do if I want to cancel my policy? Requesting Documents When will I receive my documents?Am I insured to drive/ride even though I have not yet received my documents?How do I request a replacement Certificate of Insurance?How do I request a household Indemnification Certificate?I need a copy of my no claims bonus, how do I request this?If I require a Letter of Indemnity for my employer how can I request this?I have been named on a Liberty Insurance policy and require proof of this. How can I request this?What do I need to log onto the Documents Portal?Why will my One Time Password not work?I'm receiving an error when I attempt to log into the portal.I don't have access to a printer to print my cert and disc.Why can I not see other historical documents on the Documents Portal?Making Changes to your Policy Who do I contact if I want to make changes to my policy?How do I renew my policy?My vehicle has modifications, or I am thinking of having it modified. Will this affect the price?Who can be a joint policy holder?If I have items valued at more than €2000, what should I do?If I make a change to my policy how many days will I have to make payment?Can I temporarily add a driver onto my policy?Can I change the date that my instalments are collected from my bank account?Can I get temporary cover on another vehicle when my own is in the garage?Cancellations What do I do if I want to cancel my policy?Find an answer to your question by topic Getting InsuredInformation on quotes, premiums, discounts and renewing your policy. See more Your PolicyQuestions about your current policy and what you're covered for. See more Making PaymentsInformation of payment, including Direct Debits, additional charges and missed payments. See more Claims & EmergenciesHow to get help or assistance when something goes wrong, including questions about the claims process. See more Documents & Policy ChangesLearn about making changes to an existing policy or requesting documents. See more FleetQuestions about our fleet policies. See moreNeed contact details for an emergency or support? Contact Us
