Getting Insured FAQsCommon to all Policies How long are quotes valid for? Can my quote be sent to me? Are there any additional charges in the price? What is a policy excess? Is there an excess on the policy? What payment options are available to me? Getting a Quote How do I get a quote online?What information do I need to provide for a quote?How long are quotations valid for?Can my quote be sent to me?My vehicle has modifications, or I am thinking of having it modified. Will this affect the price?What is a named driver experience?What payment options are available to me?Are there any additional charges in the price?How do I avail of my No Claims Bonus?What is "no claims bonus protection"?Can I earn a no claims bonus as a provisional licence holder?Can I use my no claims bonus on more than one policy?What is the no claims acceptance criteria?I want to pay my insurance in monthly instalments but I do not have a credit/debit card to pay the deposit. Can I use somebody else's card?Can I pay my instalments from someone else's bank account?Motor Cover What information do I need to provide for a quote?How long are quotes valid for?Can my quote be sent to me?What payment options are available to me?Are there any additional charges in the price?What is a policy excess?What is a named driver experience?What is a "no claims bonus"?Can I earn a no claims bonus as a provisional licence holder?Can I use my no claims bonus on more than one policy?What is "no claims bonus protection"?What is the no claims acceptance criteria?When will I receive my documents?Does my policy include Open Drive?Does my policy include breakdown cover?Am I insured to drive other vehicles?Am I insured to drive/ride even though I have not yet received my documents?Is windscreen cover available?Will the contents of my vehicle be covered?Moving Abroad or Returning Home?Home cover What is a policy excess?How long are quotes valid for?Can my quote be sent to me?What payment options are available to me?Are there any additional charges in the price?When will I receive my documents?What do I do if I want to cancel my policy?Who can be a joint policyholder?Is this a "new for old" policy?What is emergency home repair?What are "valuables" in home and contents insurance? Questions about policy types Is there an excess on the policy?What is a policy excess?My vehicle has modifications, or I am thinking of having it modified. Will this affect the price?Is this a "new for old" policy?Are there additional charges in the price?What is a "no claims bonus"?What is "no claims bonus protection"?Can I earn a no claims bonus as a provisional licence holder?Can I use my no claims bonus on more than one policy?Does my policy include breakdown cover?Is windscreen cover available?Will the contents of my vehicle be covered?No claims discount What is a named driver experience?What is a "no claims discount"?What is "no claims discount protection"?Can I earn a no claims bonus as a provisional licence holder?Can I use my no claims discount on more than one policy?What is the no claims acceptance criteria?What do I do if I want to cancel my policy?Premiums What is a policy excess?My vehicle has modifications, or I am thinking of having it modified. Will this affect the price?What payment options are available to me?Are there any additional charges in the price?What is a "no claims bonus"?What is "no claims bonus protection"?I want to pay my insurance in monthly instalments but I do not have a credit/debit card to pay the deposit. Can I use somebody else's card?Can I pay my instalments from someone else's bank account?Why has my premium increased? Find an answer to your question by topic Getting InsuredInformation on quotes, premiums, discounts and renewing your policy. See more Your PolicyQuestions about your current policy and what you're covered for. See more Making PaymentsInformation of payment, including Direct Debits, additional charges and missed payments. See more Claims & EmergenciesHow to get help or assistance when something goes wrong, including questions about the claims process. See more Documents & Policy ChangesLearn about making changes to an existing policy or requesting documents. See more FleetQuestions about our fleet policies. See moreNeed contact details for an emergency or support? Contact Us
