Logging on to the Documents Portal
To access the Documents Portal, you will need the following information:
• Your email address that was used when you purchased your policy
• Your policy reference number (this begins with GEI)
Once you’ve entered these details, a one time password (OTP) will be sent to your email address. This will contain a password which you should copy and enter on the portal.
This password is valid for 30 minutes, to help protect your personal information.
