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What do I need to log on to the Documents Portal?

Logging on to the Documents Portal

To access the Documents Portal, you will need the following information: 
•    Your email address that was used when you purchased your policy 
•    Your policy reference number (this begins with GEI)

Once you’ve entered these details, a one time password (OTP) will be sent to your email address. This will contain a password which you should copy and enter on the portal.

This password is valid for 30 minutes, to help protect your personal information.

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