Home Insurance: Where we hold a valid email address for you, most of our documents will be issued to you digitally by the end of the next working day.
We have introduced a Documents Portal where you can access all your documents in one place at any time you like. As we refine this new tool, some documents are not currently available. These documents will be issued to you by post. If we do not hold a valid email address for you, your documents will be posted.
Car/Taxi/Hackney/Van Insurance: Where we hold a valid email address for you, most of our documents will be issued to you digitally. We have introduced a Customer Documents Portal where you can access all your documents in one place at any time you like. As we refine this new tool, some documents are not currently available. Where we do not hold a valid email address for you, your documents will be posted.
Your Certificate of Insurance and Disc are available for you to access and print from your Documents Portal. It is a legal requirement to display this disc on the windscreen of the vehicle covered by this insurance policy. The disc is non-transferable.
Failure to print/display the insurance disc correctly could result in you being fined under the Road Traffic Act 1961 (as amended). Please refer to the print instructions contained on your Insurance Certificate and Disc.
Motorcycle Insurance: Where we hold a valid email address for you, most of our documents will be issued to you digitally by the end of the next working day. We have introduced a Documents Portal where you can access all your documents in one place at any time you like. As we refine this new tool, some documents are not currently available. These documents will be issued to you by post. If we do not hold a valid email address for you, your documents will be posted.
Your Certificate of Insurance is available for you to access and print from your Documents Portal.
