Home Insurance Claims

There’s nothing more important to you and your family than your home, and there’s nothing more important to us than making sure you get the home insurance you need. With Liberty Home Insurance, you get the policy you want and the support you need when making a claim.

Home Insurance Claims

Reporting a Claim

You get Home Insurance the way it should be with Liberty Insurance and that includes Customer Care. When you need us, we’re here to help.
Just call our 24/7 claims helpline on 1850 85 85 30 and give us the details of what happened. We’ll give you advice every step of the way through your claim.
If you are following up on a previous claim, call your Personal Claims Handler and quote your Claim Reference Number. Alternatively you can email our dedicated Household claims team.

Who should you call in a household emergency?

If your policy has both building and contents cover, you automatically receive Emergency Home Repair. This means, if you open your front door and you’re greeted by a waterfall from a burst pipe upstairs, we’re here 24 hours a day, 365 days a year to provide the help you need. Just call the emergency helpline on 1800 209 300.

Easy to claim with no fuss and very friendly staff member Peter – Kilcormac, Co. Offaly

Home Insurance Benefits

Home Insurance Benefits

Additional Cover as Standard

Your Liberty Home Insurance comes with many great benefits. For no additional cost, you’ll be covered for fire brigade charges up to €2,000 on policies with buildings or contents cover and replacement locks up to €650 on policies with contents cover. Terms and conditions apply.

Our downloadable policy booklet, available below, will give you all the information you need about what’s covered.

Also includes:

  • New-for-old contents cover
  • Cash and credit card cover
  • Easy Policy Management
New-for-Old Contents Cover with Liberty Home Insurance

New-for-old contents cover

If your favourite rug, bed linen or clothing has been damaged and cannot be repaired, we won’t pull the rug from under you with wear and tear deductions. We’ll cover the cost of replacing them with brand new items. Terms and conditions apply.

Insurance for Credit and Debit Card Theft

Cash and credit card cover

You work hard for your money, so whether it’s in paper form or on your credit card, we’ll include it in your home insurance if you have contents cover. Your cover will include up to €500 for personal cash in the home and €1,500 for credit or debit card fraud. Terms and conditions apply.

Fast and simple online self-service

Easy Policy Management

Your online policy management  system allows you to retrieve and pay for a home insurance quote, pay for a missed direct debit, make changes to your home insurance policy and renew your policy all with a few clicks. Meaning you can get and maintain the home insurance policy you need in the most convenient way.

Everything is taken control of and I didn't have to worry about a thing Christopher – Rathnew, Co. Wicklow