TitleWe take care of everything so YOU don't have to.
Making a claim sounds like a lot of hassle, but we’ve worked really hard to make it as simple as possible.
- When you ring us, we’ll assign you a dedicated Claims Buddy who’ll take you through the claim process and work with you until the claim is resolved
- We’re at the end of a phone line 24 hours a day, every single day of the year - even when you’re abroad
- We promise to deliver a speedy and a fair resolution, with 97% of claims settled without hassle or fuss
- Our claims service is open and transparent and is all about getting you sorted - without any drama
Part of that claims service is responding quickly when you need us most, so it's good to know that 94% of claims-related calls are answered in less than forty seconds. Pretty quick, we hope you’ll agree. And don't forget that if it suits you better, you can simply email our dedicated Motor and Household teams.
They helped me with everything to do with my claim and that gave me peace of mind when I didn't know where to start
TitleMotor insurance breakdowns and claims
There’s never a good time to have a motor accident or a breakdown, but it’s good to know that if the worst should happen, we’re ready and waiting to spring into action and get you sorted as quickly and as hassle-free as possible.
- You can call on 24/7 Breakdown Assistance – without affecting your No Claims Bonus!
- And if something more serious than a breakdown happens and you need to make a claim, a dedicated claims buddy will manage this for you
When dealing with Liberty Insurance everything was made so easy, from arranging the break down truck to repairs. It was a pleasure to deal with your staff they were so helpful
*Based on the number of claims closed versus complaints received for claims registered and closed as of December 2018.