Broker Development and Sales Support

Job Title: Broker Development & Sales Support

Division: WEM Sales & Distribution / Ireland Intermediary Distribution

Reports to:  Ireland Intermediary Distribution Manager

Location: Digital Working Model - primarily remote working with option of spending 2 days per week in office location – Dublin or Cavan

Key Tasks & Responsibilities

  • Implementation of effective telesales plan.
  • Oversight of all relevant broker touchpoints and proactive management of emerging and ongoing issues to achieve business objectives
  • The proactive engagement and support of all internal and external stakeholders to fulfil broker requirements. • Work in a collaborative, open, and productive way with internal stakeholders to address broker requirements.
  • Coaching and training broker staff on effective use of Liberty product features and benefits to win sales.
  • Issuance of CPD Certs to brokers on successful completion of CPD training.
  • Working to pre-agreed KPI’s and team objectives to maximise achievement of growth agenda.
  • Administration, compliance, risk and governance duties and associated reporting as and when required.
  • Support the wider Distribution Team with the compilation of performance v plan reporting for key broker relationships.
  • Driving the day to day trading activity and service ethos, motivating a positive service response for brokers.
  • Support the Product Governance Team with the delivery of the Underwriting Quality Assurance requirements for the channel.


  • Essential: Insurance qualification - APA or CIP qualification (APA Minimum)

Knowledge & Experience

  • 3 years’ experience working in the Insurance industry.
  • Solid understanding of General insurance products and can discern and articulate their sellable features and benefits.
  • Knowledge of underwriting concepts, practices and procedures.
  • Excellent numeric and analytical skills.
  • Proven track record in delivering results and achieving targets.
  • Excellent computer skills and knowledge of applications such as Microsoft Office, in particular MS Excel, PowerPoint and Word.


  • Insurance Industry knowledge.
  • Strong relationship building skills and a willingness to network and cultivate internal and external relationships for the benefit of the business.
  • Excellent communication skills both written and oral.
  • Excellent interpersonal skills.
  • Excellent organisation and planning skills.
  • Ability to meet daily, weekly and monthly targets and reporting deadlines.
  • Ability to work on own initiative and with confidence to prioritise work in order to manage workload and deliver within agreed timeframes.
  • Ability to problem solve to achieve maximum customer satisfaction.
  • Ambition to be promoted within the organisation and to strive to achieve advancement within the Distribution team.
  • Bring a mature and professional approach to the role within the organisation.
  • Flexibility and attention to detail qualities.

Please submit your application to: