Marketing Preferences

Why does Liberty Insurance contact you?

Liberty Insurance can contact you to remind you that your insurance is due to be renewed or give you more information on a quote you have received.

This contact is made by several communication methods and traditional correspondence, as you can see below. We will use the details you have given us to provide information about our products and services and those of other companies in the Liberty Mutual Group and other companies whose products and services may interest you. We may also use your information for these purposes after your policy has ended unless you ask us not to. However, we will not do so if you have already told us you do not want this information.

How and when does a contact occur?

From time to time, we may contact you using the information you have provided concerning our products and services in any of the following ways: 

  • by phone 
  • by post 
  • by email 
  • by text message 
  • through digital and/or other remote applications 

We might contact you: 

  • about an enquiry you have made; 
  • with relevant products or services offers; 
  • about your policy or quote; 
  • to ask for your feedback/views on the products and services we provide; 
  • to tell you about any significant changes to our website; or 
  • when there is another genuine reason for doing so.

 

How to opt-out 

You can change your mind about receiving marketing information from us at any time. Each time we contact you electronically with marketing information or a marketing message, you can choose not to receive further marketing information from us to that email address or phone number. This is known as an 'opt-out'. If you want to 'opt-out', please call us or send an email.  

Please make sure you tell us about any changes to your marketing preferences for each affected address, email address or phone number you have registered with us.  

By going ahead with a Liberty insurance quote or policy or by giving us personal information, including sensitive personal information (as more particularly described in our Security and Privacy Statement), you will be explicitly agreeing to us, our agents, other insurers and the other persons described in this notice (and/or in the Security and Privacy Statement) processing it for all relevant purposes including but not limited to those described in this notice. Before you provide us with any information about others, you should ensure they know how we will use their data and have agreed to this. It is your responsibility to ensure that you have obtained the permission of any such persons and have shown this notice to them to allow us to process their personal data for the purposes outlined in this notice.  

Please see the Security and Privacy Statement (which contains a complete overview about Liberty's use of your personal information) for more details on taking instructions from persons other than the policyholder; details about data transfers outside the European Economic Area; how to obtain copies of personal information and who to contact in the event of questions. 

You can view this by visiting this page or contacting our Customer Services Manager at Liberty Insurance, Dublin Road, Cavan, Co. Cavan or by sending an email for a hard copy. You can obtain confirmation on what information is held about you and your previous claims on Insurance Link.