Breakdown Assistance

& home-start as standard

For those days when your car won't start or breaks down at the side of the road, use our free 24-hour breakdown cover or home start. Using this breakdown assistance will not affect your no-claims bonus.

If you cannot drive the vehicle as a result of a breakdown, we will arrange and pay for one hour’s labour at the roadside or at your home and towing the vehicle to the nearest competent repairer or to a garage of your choice, whichever is closer.

If the repairs cannot be completed where the vehicle broke down and you are away from home (at least 3 kilometres), we can arrange and pay up to €150 for one of the following:

1. Transport for you and any non-fare paying passengers to your intended destination within the territorial limits.
2. Use of a replacement vehicle for up to 48 hours while repairs are being carried out; or
3. Bed-and-breakfast-only accommodation for one night only while repairs are being carried out, up to €35 for each person and €150 in total.
If the vehicle is repaired, we will provide the cost of public transport for you to collect the vehicle.

For the full list of terms and conditions, please refer to the Car Insurance Policy booklet, which can be downloaded below.

* Maximum three call-outs per year.

If your certificate of insurance says so, we will also cover you, the policyholder, for your liability to other people while you are driving any other private motor car which you do not own or have not hired under a hire-purchase or lease agreement, as long as:

1. The other car is not owned by your employer or hired to them under a hire-purchase or lease agreement;
2. You currently hold a full European Union (EU) licence;
3. The use of the other car is covered in your certificate of insurance;
4. There is a current insurance policy in place in another person’s name that covers the other car;
5. You have the owner’s permission to drive the other car;
6. The other car is in a roadworthy condition and holds a valid NCT;
7. You still have the insured vehicle and it holds a valid NCT and is in a roadworthy condition.

This extension applies while being driven within the territorial limits and only to private passenger cars. It does not include:

- Vans;
- Car-vans;
- Jeep-type vehicles with no seats in the back; or
- Vans adapted to carry passengers.

A dedicated Claims Buddy to help you get back up and running, without hassle or fuss.

The cover you need for those unavoidable windscreen damages, giving you peace of mind with Liberty Insurance windscreen cover.

Windscreen repair and replacement* cover is included on all comprehensive private motor policies. This is an optional cover for third party, fire and theft policies. We will pay the full cost of repairing or replacing (less the excess) damaged or broken glass in the windscreen or windows of the vehicle, as long as there has not been any other loss or damage. Claims under this section will not affect your no-claims bonus.

We will not pay for:

1. any amount over €150 for replacement (less the excess) or €50 for repair if the work is not carried out by
2. our approved windscreen specialists;
3. any more than two claims under this section during the period of insurance;
4. damaged or broken glass in sunroofs, glass roofs or panoramic sunroofs
5. damaged or broken glass to vehicles that are temporarily covered; or
6. damage caused by wear and tear or negligence.

For the full list of terms and conditions, please refer to the Car Insurance Policy booklet, which can be downloaded below.

[*] Windscreen Replacement Excess applies should your windscreen be deemed unrepairable by the glass technician. You pay the first amount as outlined in your policy schedule and we pay the rest.

We provide the minimum cover you need by law to use your car in any EU country or any other country which has made arrangements to meet the minimum insurance requirements of the Commission of the European Union, for up to 93 days. We will extend your cover to the same level you use at home (as shown in your schedule) when you want to get away on a much needed holiday in Europe, or need to work or attend school abroad.

The following cover does not apply while you are using your car abroad.
• Driving other cars 
• Breakdown assistance

For further information, pleases refer to the policy booklet, which can be downloaded below. 

Been in an accident? Don't worry; we have a 24 hour claims helpline that you can contact at anytime day or night if you are involved in an accident. We have a fast and efficient claims service which reduces cost resulting in lower premiums.

You can contact us anytime to report a claim on 1850 85 8530 in the Republic of Ireland.

We automatically offer audio cover up to 5% of the value of the vehicle before the accident happened or €635, whichever is lower, for loss of or damage to radio-receiving or transmitting equipment, taxi meter, audio equipment, electronic navigation or radar detection equipment permanently fixed to the vehicle.

The policy does not cover the loss of or damage to mobile phones and their accessories or spare parts.

If the car keys or lock transmitter of the vehicle are lost or stolen, we will pay the cost of replacing the door and boot locks, the ignition and steering lock and the lock transmitter, as long as we are satisfied that the person who may have your keys or transmitter knows where the vehicle is. The most we will pay is €850.

We want to help you make paying for your policy as easy as possible and this is why we offer an easy monthly payment plan.

BillPay is An Post's free bill payment service. All you have to do is bring your bill with you to your local Post Office and An Post will handle your payment for you - all for free.

Features:

- There are no fees or charges for paying bills at the Post Office
- Secure transfer of funds
- Multiple payments can be made at same time
- Multiple payments can be made with one single cash; laser chip and pin or cheque payment
- Bills paid in full
- Easy transaction – simple read of the barcoded bill
- Convenience – payments can be made at over 1200 Post Offices nationwide
- Only payments for new business and renewals customers in ROI can be accepted in Post Offices

In the most serious situations, you want to be sure you have the best cover in place. That is why we will cover the policyholder for death and certain disabilities following an accident involving the insured car as part of our comprehensive cover.

We will pay the policy holder or his/her legal representative €6500/£5000 if he/she is accidentally injured while travelling in or getting into or out of the insured vehicle and within three months this injury alone results in death, permanent loss of sight in one or both eyes or loss of one or more limbs. The most we will pay in any one period of insurance is €6500 / £5000.

We will pay for medical expenses up to €135 for each person injured if the vehicle is involved in an accident, as long as there is no cover in force under another motor insurance policy.

 If the vehicle cannot be driven after an accident or loss covered under section 1 of the policy we will pay up to €65 for the driver (or €135 for all the people in the vehicle) towards the cost of hotel expenses for an overnight stop if this is necessary.