Help Centre

Top Questions

What are the steps in getting insured?

How do I get a quote online?

How do I avail of my No Claims Bonus?

How do I make changes to my policy?

What are my policy details?

Am I insured to drive other vehicles?

How do I renew my policy?

What should I do if I need breakdown assistance?

Does my policy cover other people driving my vehicle?

Am I covered to drive, unaccompanied, on a learner permit?

Why has my premium increased?

Moving abroad or returning home?

What impact will Brexit have on my motor insurance?

When will I receive my documents?

What do I need to log onto the Documents Portal?

Why will my One Time Password not work?

Make a payment:Pay for a quote
Pay for a renewal
Pay for missed direct debit
Pay for changes made to your policy
Request a document:No Claims Bonus Certificate
Certificate of Motor Insurance
Indemnification Certificate
See other documents
Manage my policy:Add a Driver
Change your car
Change car registration
Update contact details
Understand our fees and charges

Find an answer to your question by topic

Getting InsuredInformation on quotes, premiums, discounts and renewing your policy.
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Your PolicyQuestions about your current policy and what you're covered for.
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Making PaymentsInformation of payment, including Direct Debits, additional charges and missed payments.
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Claims & EmergenciesHow to get help or assistance when something goes wrong, including questions about the claims process.
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Documents & Policy ChangesLearn about making changes to an existing policy or requesting documents.
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FleetQuestions about our fleet policies.
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