What to do if you Need Breakdown Assistance

Published on 20 May 2023

It’s never a good time for your car to breakdown. Here at Liberty Insurance, we want to help you get back on the road as soon as possible. So, what do you do if your car won’t start? Well, if you’re a Liberty car insurance policyholder, you simply get in touch with our breakdown assistance team, whatever time of the day or night. 

Note: Please check your policy documentation to see if breakdown assistance is covered. If you have Liberty breakdown assistance as part of your policy, all you have to do is call - we’ll do the rest.


24-hr Free Breakdown Assistance


If 24hr Breakdown Assistance is included in your car insurance policy* all you need to do is call our breakdown assistance service, 24 hours a day, 365 days a year.

•  From Ireland, Northern Ireland or the UK: 00 353 91 56 0636

*24hr Breakdown Assistance is an optional cover. For more information, please refer to your policy booklet.

Whether you have a roadside breakdown or your car won’t start at home– we'll arrange and pay for one hour of labour to fix the problem. If your car can’t be fixed there and then, we will tow it to the nearest competent repairer, or to a garage of your choice, whichever is closer.

If you’re away from home (at least 3 kilometres) or your car can’t be repaired by the roadside, we'll arrange and pay up to €150 for one of the following:

1. Transport for you and any non-fare paying passengers to your intended destination within the territorial limits.
2. Use of a replacement vehicle for up to 48 hours while repairs are being carried out.
3. Bed-and-breakfast accommodation for one night only while repairs are being carried out, up to €35 for each person and €150 in total.

If the vehicle is repaired, we will provide the cost of public transport for you to collect the vehicle.

With breakdown assistance from Liberty Insurance, we make getting back on the road as easy as possible. And it won’t affect your No Claims Bonus. That’s insurance the way it should be.


Got Questions?


For more information on what’s included in your car insurance, check out our Frequently Asked Questions. For the full list of terms and conditions, please refer to your Policy Booklet.



Great Reasons to get Car Insurance With Liberty


As well as breakdown assistance, we offer custom-built cover, fast claims and up to 25% off when you quote and buy your car insurance online (acceptance criteria, terms & conditions apply). That's Liberty.


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